Digital Hospitality: 7 Social Media Tactics That Will Get You ALL the Customers

Fed up with your restaurant's social media not cutting it? Discover 7 dynamite strategies to revamp your online presence, making your guests rave and rush back for more. Start winning on social today! Mastering Customer Engagement on Social Media: Attendees will learn how to actively engage with and acknowledge their customers on social platforms, turning interactions into opportunities for building loyalty and enhancing brand reputation. Effective Online Review Management: Participants will gain strategies for responding to both positive and negative online reviews, understanding the impact of these responses on their restaurant's online ratings and search engine rankings. Leveraging AI for Marketing: The session will provide insights into using AI tools for content creation and review responses, demonstrating how to efficiently use technology to streamline marketing efforts and maintain an authentic brand voice. Utilizing User-Generated Content: Attendees will learn techniques for leveraging user-generated content to tell their restaurant's story, fostering a sense of community and authenticity while reducing the workload for creating original content.